Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
United States: Free shipping within the United States. Checkout confirms FREE shipping.
US transit after shipment typically takes 7–15 business days. Total estimated delivery from the order date is approximately 8–18 business days, including processing.
International: International shipping is available where offered. Transit after shipment typically takes 10–20 business days; total estimated delivery is approximately 11–23 business days, including 1–3 business days of processing. Any applicable international shipping charges are calculated and displayed at checkout.
Delivery delays can occasionally occur due to customs, weather, or carrier issues.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number. Tracking numbers typically become active within 24–48 hours.
Customs, Duties, and Taxes
We are not responsible for any customs duties or import taxes applied to your order. Any fees imposed during or after shipping are the responsibility of the customer.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
If your package is lost in transit, please contact us so we can assist you with a replacement or investigation.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
thekleincorner@yahoo.com